Stupidity doesnt have a title

<p>I app**** for a bond only to find out I have been listed for an account which was paid by the medical aid, I called Desiree Naran who has a stinking attitude you can smell it all over the phone, I have been in contact with her until the medical aid has settled the account, even though there was a query pending on the account which was not my fault Desire still send my account to legal, it was her responsibility to recall the account if it was an automated process. She sent me an email 20/01/17 confirming the account has been paid, at that time she knew the account was at Legal why didn’t she do her job and told me the account is at Legal and not just respond by saying “This acc is on zero bal” I called her today she’s referring me to the Legal dept I must now complete her job? She has been giving me a hard time for the R500.00 since the 1st day she called me regarding this account, I’m not going to tolerate her attitude I know the legal process and I’m not falling for her ******* stories </p> <p>TReat clients/customers fairly</p>