Stay away from Netcare Gapcover

I took a gapcover policy with Netcare in January 2024, early in May I submitted a claim for out-of-pocket medical expenses to which a Netcare agent rep**** that my policy was suspensed since 1 January 2024.

I immediately enquired why Netcare has been debiting my account every month since 31 January 2024, but I got no response to date.

It absolutely ridiculous that a fund like Netcare would be so careless and keep debiting an account - effectively causing me to believe that there is no problem on my policy - and then only refuse serive when I claim from them.