RJvr
Ruan Janse van rensburg

1 reviews | Active since Sept 2015

04 Sept 2024, 15:04

Sleeping on Duty! Emergency Unit / Casualties ! Stay AWAY

Sleeping on Duty! Emergency Unit / Casualties ! Stay AWAY I rushed to Netcare Mulbarton Hospital with my toddler in the early morning hours having a very high fever with constant vomiting, At first when we got there We stood outside in the Cold for 10 minutes because there was no one at the front desk to open the door for us, Once the door opened no one came to ask how they can assist, When I stood up and went to ask for assistance I found them sleeping nice and cozy in their office while there are patients with emergencies awaiting to be assisted. I am disgusted. We left and went to Alberton Hospital where we received excellent service.

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Replies (1)
Netcare
Netcare's reply05 Sept 2024, 14:57
Official
Hi Ruan. Thank you for your feedback. I'm sorry to hear about your experience, and hope your little one is feeling much better today. I will pass your feedback on to the hospital's management team. Take care, Lynne.