CvdM
Caroline van der Merwe
1 reviews | Active since Jan 2016
07 Jan 2016, 09:48
Sleeper Beds
Good Day, i have been waiting for a hour and and a half yesterday 06/01/16 to get my child admitted to Paediatric ward, then for the second time this year i have a complain about the beds that the mom needs to sleep on. I was so discussed with the bed i was sleeping on the second time i thought the 1st bed i was sleeping on was bad but this one was worse than the 1st bed. Then secondly i had to ask where is the covers for the cussions, this ward doesn't have any clean linen and they are out of stock. I cant believe my eyes and ears. I am really not happy we pay alot of money to be here to get the best medical service like what we need to get.
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Netcare's replyOfficial
11 Jan 2016, 11:12Hello carolinevdmerwe,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply11 Jan 2016, 11:12
Official
Hello carolinevdmerwe,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,