1 reviews | Active since Nov 2011
Shocking treatment for a Netcare
When i got admitted at the beautiful prestigious hospital i was received into the best care as this was my second visit. This time i was in pain and had to sign all those admission forms.All i needed was to see a doctor and get medication for my pain. I was indeed taken care of and later transferred to a private ward where i was alone in the Medical ward.On the morning of the 16.03.2016 one beautiful doctor Naidoo came in to do a bone marrow procedure on me. She put me under heavy medication/anesthetic, i passed out. I had my cellphone on me, Take note that on Tuesday i went for scope in theater, security came and took my valuables and wallets for safekeeping. This was after i signed the so called admission form and when i came back they returned my belongings. When the bone marrow was performed nobody came to take my valuables , I did not know i was going to be asleep for two hours. I woke up and my cellphone was gone. Nobody cared all i heard was i was supposed to have been responsible and take care of my valuables when i was medicated and asleep. the customer care ladies told me i was supposed to know. My cellphone was never returned and nobody showed remorse. SAD and Hurt
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
I am still unhappy, my phone was never repaid, You guys are running a business nothing else. as long as we pay what happens to the people you care for YOU DO NOT CARE.
I am still unhappy, my phone was never repaid, You guys are running a business nothing else. as long as we pay what happens to the people you care for YOU DO NOT CARE.
Waterfall is running a business they do not care about their patients all they need is your money. I am still unhappy. My phone was never replaced. They call me to tell me it was my responsibility when i was half dead to take care of my belongings.
Waterfall is running a business they do not care about their patients all they need is your money. I am still unhappy. My phone was never replaced. They call me to tell me it was my responsibility when i was half dead to take care of my belongings.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.