1 reviews | Active since Mar 2015
Shocking Service at Netcare Milpark Emergency Room
By Sunday evening the abdominal pains I had experienced all weekend were becoming unbearable and I visited the Emergency Room at the Netcare Milpark hospital. I arrived shortly before 18h00 & explained my emergency and that I was in terrible pain. At 18h45 I enquired how much longer the wait would be as I was doubled over and was battling to breathe. I was told that my file was being opened only now. At 19h30 I again went to enquire and was told that I could go through to see where my file was. I found several nurses sitting talking on their phones who all ignored me. Eventually one of them acknowledged me and was very rude saying i must return to reception until called. At 20h15 I went to the front desk to complain about the service in tears when a rude nurse came out and said \alright fine
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
