1 reviews | Active since Mar 2015

07 Feb 2017, 19:21

Shocking service

<p>On 5 October 2016 my father suffered a heart attack. We stay accross the road from Unutas hospital and while I tried to resusitate him, my brother ran accross the road to call the emergency servises. It took them almost half an hour to get to us. When they finally got to our floor, they slowly walked down the passage, no urgency. They also did none of the cpr I was taught. Needless to say, he passed away an hour later. A week ago his previous employer received an account which they sent to me for R5227. FOR WHAT? PATHETIC SERVICE???</p>

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Replies (1)
Netcare
Netcare's reply08 Feb 2017, 09:44
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.

When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.

Best regards,