mH
mike H
1 reviews | Active since Sept 2011
17 Apr 2016, 18:40
Shocking medical servive
Waterfall Netcare hospital has got a lot to learn about treating people with care. After 2.5 hours waiting to be acknowledged, I ask again with a smile when I might be seen. I get put into a room to sit for another half hour listening to doctors and nurses laugh and joke about how they arent starting work for another 15 minutes. Only when I get up to walk out am I suddenly prioritised, \what can I do to help you\" three people suddenly ask. You can imagine my answer! What a substandard operation!!!!! "
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Netcare's replyOfficial
18 Apr 2016, 10:37Hello mikehurly,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply18 Apr 2016, 10:37
Official
Hello mikehurly,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,