MH
Marianne H

1 reviews | Active since Oct 2012

30 May 2017, 17:17

Service par excellence

<p>I called on the 5 th of May approxiametly 7:00 Discovery medical aid's emergency service, Netcare 911 because my brother collapsed with a suspected stroke. The phone was answered in an extremely professional manner and the ambulance arrived within 10 minutes. The paramedics were extremely competent and helpfull. Thank you guys - you are in a class all of your own. </p>

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Replies (1)
Netcare
Netcare's reply03 Jul 2017, 13:53
Official

Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.

When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.

The Netcare Customer Service Team