REFUND NOT PROCESSED
<p>I HAVE SENT NUMEROUS EMAILS AND FOLLWED UP BY PHONE CALLS REQUESTING MY REFUND WITH NO JOY .I AM REALLY DISPAPPOINTED WITH THE ACCOUNTS /FINANCE DEPARTMENT . IF I DONT GET MY MONEY BACK THIS WEEK , I WILL TAKE THIS MATTER FURTHER .</p> <p> </p> <p>THIS IS REALLY UTTER ******* HOW LONG MUST I WAIT FOR MY MONEY NOW ?WHY I WAS FORCED TO PAY FOR A PROCEDURE THAT MY DOCTOR CANCELLED ?? NO W I CANT GET MY MONEY BACK :( </p>
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Netcare's replyOfficial
05 May 2017, 08:49Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Netcare's reply05 May 2017, 08:49
Official
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,