1 reviews | Active since Jul 2011
Rather use LIFE hospitals than Netdontcare ones
Last week a relative of mine was rushed Netcare hospital at 6am, the doctor ordered blood , he was transferred to the ward where the staff were absolutely rude and just plain lazy ... no one opened a file for him , even though he was a very high risk patient with many heart complications not one ID band was put on him despite having numerous medical conditions that should of been highlighted , at 3 o clock that afternoon he was eventually given the first lot of blood, the second unit of blood was wrapped up in a towel and left on the patients bed, at 8pm that night the unit of blood was still sitting on the bed ! my wife works at SANBS and this is not right to leave blood out for this time period!! (This is not right and I can see a huge medical malpractice law suite on its way very soon from my lawyers!) eventually he was given the urgent blood he needed at 12am , the next day they opened the file but still didn't give any bracelets! the next day we moved him to a life hopsital and all I can say is WHAT A DIFFERENCE , from the time we walked in till we left the staff just couldnt do enough or smile enough .. will NEVER use a netcare hospital again.
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
