1 reviews | Active since Oct 2014
******
<p>Good day</p> <p> </p> <p>I'm extremely unhappy about the service I got from this hospital, to think that we are paying a lot of money to be helped. I called in to get clarity on something, the lady at the reception was so rude to me . Was it because she was aware that I'm black? I asked her why is she being rude to me whereas I need help. She hung up the phone.</p> <p> </p> <p> </p> <p>I'm very upset....if black people can't be helped why are they taking out money? </p> <p> </p> <p> </p> <p>I'm very hurt by this experience, I hope something will be done.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,