1 reviews | Active since Oct 2009
Quick to be handed over without knowing the facts
My husband had a heart attack and was transferred to hospital by Emergymed, which was paid for by his medical aid, but now all of the sudden, two years later we were handed over by Netcare for a service that was not paid for the same date for the same person? How can one person be transferred on the same day by two ambulances?
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.