GB
George B

1 reviews | Active since Oct 2018

08 Oct 2018, 17:54

PROVIDENT FUND DELAY

I resigned the 31 June 2018. Till to date i did not recieve my provident fund money. Netcare Pholoso HR Nboko and HR manager refuse to answer there telephones. After so many emails and SMS's i send nobody can just answer you back. I send several emails to hospital manager Mr Fabion to enquire with one respond contact Alexander Forbes. Today 8 October 2018 i phoned Alexander Forbes just to be inform that they received till to date nothing from Netcare. Then i phoned Netcare head office to ask if i can speak to a HR manager just to be informed they on holiday. The lady took my mobile number and said she will phone me back. Guess what no response. Alexander Forbes just want the documents submitted forms number to tract it. Nercare Pholoso HR do not answer there phones. Mr Fabion di not answer his phone nor react on your email. Please can someone just give advice. Nombeko HR assistant at Netcare Pholoso drop the phone in my ear one morning and said sort your things self out with Fabion. I am trying Nbombeko no luck. George de Bruin ********** ********** 093907 employee number I an so disappointed in Netcare with the lack of help and attitude that i i am shock actually. Mr Fabion with all his qualifications in Hospital management react that way where do you get help if educated people cannot or do not want to help.

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Replies (3)
GB
George B's update08 Oct 2018, 17:59
Reviewer Update
It is shocking
GB
George B's update08 Oct 2018, 18:08
Reviewer Update
Imagine i treat a patient like this i will be dimiss. But luckely we pay to be called professionals and no degree can bring humanity to help if you not prepare to help
Netcare
Netcare's reply17 Oct 2018, 13:21
Official

Good Afternoon
Thank you for bringing your concern to our attention.
We can confirm that we have referred that concern to the customer care team at the Netcare Pholoso. Hospital, a member of which will be in contact with you shortly.
Should you wish to contact us in the interim, you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team