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Nicolene O

1 reviews | Active since May 2015

06 May 2015, 10:40

Private Hospital chases pasients away

I was there on Friday the 1 of May where a doctor just did a simple test and said this is whats wrong. So it never got better.. on Monday they called to say they are giving me new medication. A Thousand Rand less and still not better. So I went back where the doctor was busy but I was in pain otherwise what will I when be doing at a Hospital? So the doctor never even saw me.. did any test.. absolutely did NOTHING! And he had the nerve to tell me that he is very busy and does not have time for me and I am wasting his time.. Those were his specific words... and just a few hours My parents had to rush me back because I could not breath... I just started a new job... and have to explain to my boss why I almost died because a hospital so pathetic chased me away. And the worst part is... they all thought I was mad and looked at me thinking I was mental. That Hospital embarassed me. So the Hospital can expect my lawyer to contact them. Because I aint paying thousands for this... I am suing!!

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Replies (1)
Netcare
Netcare's reply07 May 2015, 08:59
Official
Hello nicoleneoli4,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team