poor service,menu

went to the Akasia netcare on the 8th of July 2015 as my 3 year old son was sick and arrived at 7pm and waited too long to open a file, wait again for the DR to examine you, was my 3 year old son was admitted only on 20:55,first morning i bathed him and the water was luke warm and on top of that the nurse asked if i don't want to open the windows, the menu sucks and the food smelled funny, on top of that the Tv's at the Peadic ward were not working, it's surprising that the medical aid pays the hospital and you get a poor service in return, it's surprising that other netcare hospital facilities like Montana and Jakaranda are far much improved than Akasia hospital, for me the experience at Akasia felt like a government hospital,the only reason i went to Akasia Netcare it's because it's closer since I'm from Soshanguve but next time if have an emergency i'll go to Eugene Marais or Medforum Medi-clinic, management at the hospital must the improve the service, the menu and the facilities.