POOR SERVICE FROM NETCARE

Since 6 June 2019 I have been asking Netcare to change their invoice details from my personal details to that of my employer as they attended to one of my colleagues when she collapsed (been dealing with Xolani Dube). After numerous calls and emails this has still not been done! When I call the call centre and get transferred (now done 3 times) I get a mail box which is either full or I leave a message and no one responds. Such poor service!