1 reviews | Active since Mar 2017
Poor service
Waterfall Netcare in Midrand. Oh my goodness, what poor service. From the reception. The lady can clearly see it is an emergency, my son is bleeding but she is taking her time and there are no nurses in sight. The Dr took forever to come see him and when he finally graced us with his presence, he asked what happened, we explained. He walked out without saying anything. We waited so long that my husband went looking for him, only to find him in his office. I was so disappointed and surprisingly calm. Thought that nightmare was over, the same laid-back attitude at the pharmacy. At this point I got very annoyed and asked for the prescription and walked out
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,