1 reviews | Active since Oct 2015
Payment to Hospital
Hi! I was admitted in Clinton hospital March 2017, after some time I was told that I owe the hospital then I called my medical aid they told me that the hospital got the authorization number when I arrived then when then decided to admit me they did not call the medical aid for the new authorization number so now they paid for only a day visit so now my Account was handed over to the lawyers so I wanna know if its my fault why should I pay whereas I have the medical aid just that the hospital did not update them so whose fault is it, my fault or hospital? Please help me.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.