VN
Vanessa N

1 reviews | Active since Mar 2009

29 Jan 2015, 11:53

PATIENT NOT TREATED

On the 30 August 2014. My son Sharlton V Naidoo was involved in an accident. He was taken to Mulbarton hospital by ambulance. He was discharged the same night. The next day my child was complaining about breathing problems. On Monday morning I took him to Clinton Clinic. He was then admitted at Union hospital for a punctured lung. My problem is that Mulbarton debited my medical aid where as my child could have died with a punctured lung. I had to pay double the expenses at Mulbarton hospital and at Union hospital. I hereby demand all charges from Mulbarton hospital to be paid back to me as you did not treat my child in a proper manner and you was to quick to debit my medical aid. My medical aid is with Bonnitas. medical aid number: ***. Vanessa Naidoo. I suggest you pay me back all debited to my medical aid and go and check the records at Union hospital where my son was admitted for a few days and treated for a punctured lung. I would like all those funds to be paid back to me due to my childs life being risked. The doctor on duty that night didnot even call us and tell us that my son is ok and can be discharged. Your services are really pathetic and I require all my funds

0
Replies (1)
Netcare
Netcare's reply29 Jan 2015, 12:22
Official
Hello van918,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.

The Netcare Customer Service Team