Pathetic Service From Christian Barnard Emergency Unit

After waiting at the emergency unit for 4hours... I am told that my son's emergency is a soft emergency and he will not be seen by the doctor, pathetic. Never the mind the fact that my child is in so much discomfort and could not sleep last night. The discovery sister says that we should try alternative treatment after I explained that we have been trying various treatments for 2months. Why bother having medical aid when you get the same outcome like going to a government hospital. Why did the sister that did the initial check in the triage room not advise that my son would not be treated. This is completely unacceptable.