rH
raeesah H

1 reviews | Active since Jun 2020

01 Jun 2025, 22:17

Pathetic service

Garden city hospital forced me to sign a rht because they couldn't get me authorisation

0
Replies (8)
Netcare
Netcare's reply02 Jun 2025, 08:20
Official
Morning Raeesah. I am sorry to hear that you're unhappy with the service you received at the hospital and hope that you have managed to get the relevant authorisation from your medical aid. All the best, Lynne. 
rH
raeesah H's update02 Jun 2025, 08:50
Reviewer Update
Hi Lynne I called medical aid your clek at casualty didn't submit for a casualty auth. That's why the admission is pending I called the hospital this morning to speak to the onsite discovery clerk and was told she isn't there no one can help me. How pathetic is this
rH
raeesah H's update02 Jun 2025, 08:51
Reviewer Update
Can you help me please I'm in so much pain and netcare doesn't care to help their patients i rather get treated like a ***** and denied treatment for your mistakes
Netcare
Netcare's reply02 Jun 2025, 09:05
Official
Morning Raeesah. I will ask someone to get in touch with you. Wishing you a full and speedy recovery. Lynne.
rH
raeesah H's update02 Jun 2025, 09:46
Reviewer Update
I'm calling no one is answering
rH
raeesah H's update02 Jun 2025, 09:58
Reviewer Update
Gwen is refusing to take my calls
Netcare
Netcare's reply02 Jun 2025, 10:02
Official
Hello Raeesah. I have asked someone from the management team to get in touch. 
rH
raeesah H's update02 Jun 2025, 14:34
Reviewer Update
So a casually auth was processed again but I didn't see a doctor nor was I given any meds for pain in see that garden city is just eating my medical aid and unable to assist me. The dr told me that my organs are not functioning correctly but he has no reason to admit me so are you waiting for me to die before helping me?