1 reviews | Active since Aug 2017
PATHETIC SERVICE
<p>on the 7/08/2017 at 00h15 rushed my wife to mulbarton netcare hospital,my wife had severe pains on her side and she is 16 weeks pregnant.on arrival the nurse asks her to open a file and starts to write down her condition which is explained by my wife in all this pain instead of getting a sona done to see if OUR baby is fine,MY GUESS they need all the paperwork to be filled in before saving 2 lives,she then gets admitted at 01h30 at this time there was NO sona done to check if OUR baby has any FM,they then take my wife to the maternity ward at 01h43 and leave her overnight at this time still no scan done to see how baby is doing, we are stressed out and told they cannot do an emergency sona,so next day 08/08/17 at 11h00 the doctor comes in and does a sona which is in room 13 in the same ward where my wife was kept overnight, I am totally upset that we pay so much fees and you guys at mulbarton cannot even use the sona machines on pregnant woman as soon as they come in,please train nurses on how to use these machines,if it was done early any pregnant woman will be relieved that the baby is doing fine,in future we will just use our MEDICAL AID at garden city where they treat you as a patient and with love not just for your money,and please hand out bottled water to patients who come in at the door because those arrogant nurses refuse people FREE water from the tap.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
