SM
Servesan M

1 reviews | Active since Jun 2010

02 Jan 2025, 11:29

Pathetic Hospital

Poor experience - Billing errors that led to my Dad receiving a letter of demand. Not pleased with their service. I advise all patients to double check their accounts and query the same with the Medical aid.

0
Replies (4)
Netcare
Netcare's reply06 Jan 2025, 09:28
Official
Morning Servesan. I am sorry to hear that you are unhappy with the service received from our hospital. Please advise which hospital your dad was treated at so that we can follow up on this. Take care, Lynne. 
SM
Servesan M's update06 Jan 2025, 09:31
Reviewer Update
Good morning Lynne.

My Dad was treated at Netcare St Augustine's Hospital.
I have been waiting for weeks to have this matter resolved.
Netcare
Netcare's reply06 Jan 2025, 09:39
Official
Thank you for your prompt feedback. I will escalate this now. 
Netcare
Netcare's reply06 Jan 2025, 09:39
Official
Thank you for your prompt feedback. I will escalate this now.