MX
Megan X
1 reviews | Active since Jun 2014
20 Mar 2015, 11:29
Pathetic Accounts Department
I was rushed to hospital last year October with a severe pain in my side, the casualties department wouldn't let a doctor see me until I had paid an +-R800 admission fee. I lay in a room for about 4 hours without being seen as no one had informed the people with me that they needed to pay. I have now been handed over due to an \unpaid"admission fee. PLEASE explain to me how a doctor saw me if I hadn't paid this fee? Never mind that I never even once saw any of the tests that I paid thousands for and was never properly diagnosed and was put on medicine that made me extremely sick without diagnosis. I would rather go all the way to Fourways Life than ever ever go back to Sunninghill again!"""
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Replies (1)Netcare's replyOfficial
20 Mar 2015, 13:49Hello Megan0104,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34569
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34569
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Netcare's reply20 Mar 2015, 13:49
Official
Hello Megan0104,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34569
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34569
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
