MA
Melani A
1 reviews | Active since Nov 2014
05 Aug 2015, 14:17
PATHETIC
Hi There , <br> <br> <br> <br> Its been 2 weeks no and NO after sales service at all has been given for the HORRIFIC experience I had at the Mulbarton 2 weeks ago . The best I got was \Sorry for my staffs bad behaviour". Is this worth the life and the severity of a open head wound waiting 2.5 hours almost to be helped and checked out ( 2 year old toddler) . I am not looking for a formal sorry "
Helpful (0)
Replies (1)0
Replies (1)
Netcare's replyOfficial
05 Aug 2015, 15:34Hello Melani86,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply05 Aug 2015, 15:34
Official
Hello Melani86,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,