AR
Andre R

1 reviews | Active since Apr 2011

22 Jan 2026, 12:48

Outstanding Service

My 17‑year‑old daughter was admitted to Netcare Unitas Hospital on 09 January 2026 for an elective procedure, and from the moment we arrived, the level of care we received was exceptional. From reception to admission, every staff member treated us with professionalism, kindness, and genuine care. The process was smooth, reassuring, and handled with great empathy — something every parent needs when their child is undergoing a procedure. A huge thank you to the Hospital Manager and the Unit Manager of Ward 2A. Their teams went above and beyond to ensure my daughter was comfortable, informed, and well looked after throughout her stay. The environment was clean, calm, and extremely well‑managed. We are truly grateful for the outstanding service and support we experienced at Unitas. Thank you for making a stressful day so much easier for our family. Highly recommended.

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Replies (1)
Netcare
Netcare's reply22 Jan 2026, 13:30
Official
Dear Andre. Thank you very much for the lovely feedback, and I hope that your daughter is recovering well. I will share your feedback with the management team. Take care, Kamo