KM
Khulu M

1 reviews | Active since Mar 2009

04 Jan 2018, 15:09

Outstanding payment

My child was taken by the Med Help Emergency Services (Pty) Ltd to the hospital on the 11 May 2017, the invoice for this services was sent to yourselves by my Medical Aid for payment, to date the invoice is not yet paid. Med Help Emergency Services (Pty) Ltd is even threatening to hand over the account to the debt collector. What seems to be the problem in paying for this service?

0
Replies (1)
Netcare
Netcare's reply04 Jan 2018, 15:47
Official

Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service

Best regards,