1 reviews | Active since Feb 2010
OLIVEDALE CLINIC REFUSES TO EXPLAIN OR GIVE STATEMENT FOR THE CHARGES ON MY MEDICAL AID
<p>MY DAUGHTER WAS TAKEN TO OLIVEDALE ON 30/04/16 INSTEAD OF FOURWAYS LIVE WHERE SHE USUALLY GOES, SHE WAS SUFFERING FROM SHORT BREATH, ON ARRIVAL SHE WAS TAKEN TO CASUALTY, FOR OBSERVATION, I WAS NOT HOME WHEN SHE WAS TAKEN TO THE HOSPITAL. SINCE THEN I HAVE RECIEVED 5 CLAIM NOTIFICATION FROM DISCOVERY FROM OLIVEDALE FOR THAT DAY. WHAT MADE ME AWARE OF ALL THESE CLAIMS WAS WHEN I RECIVED A CALL FORM THE HOSPITAL WHEREBY THEY REQUESTED MY CHILD DATE OF BIRTH SO THAT THEY CAN PUT A CLAIM THROUGH, WHEN I ASKED WHAT THE CLAIM IS FOR THEY TOLD ME IT IS FOR BLOODS, AND WHEN I ASKED WHY DO YOU TAKE BLOOD FOR CHILD THAT WAS SUFFERING FROM SHORTNESS OF BREATH, BECUASE THEY WERE ADVISED THAT MY CHILD SUFFERS FROM ASTHMA AND THAT SHE WAS ON THE PUMP ALL SHE NEED WAS TO PUT ON THE NEBULIZER, THE LADY WAS RUDE AND ARROGANT., AND TOLD ME THAT I MUST CONTACT THE HOPSITAL, ALL SHE WANTS IS MY CHILD DATE OF BIRTH SO SHE CAN PUT HER CLAIM THROUGH. WHEN I WENT TO THE HOPSITAL I WAS ADVISED TO CALL ACCOUNTS AND SPEAK TO LAUREN, WHEN I CALLED LAUREN SHE COULD NOT HELP ME BECUASE THEY HAD A BACKLOG, AND SHE ALSO ADVICED ME THAT THEY STILL NEED TO CHARGE ME ANOTHER R495.40, GOD KNOWS WHAT THESE CHARGES ARE ALL FOR. OLIVEDALE DID UNNECESSARY THINGS TO MY CHILD SO THAT THEY CAN ABUSE MY MEDICAL AID, I HAVE REQUESTED FULL STATMENTS FOR EVERYTHING THAT WAS DONE TO MY CHILD THEY REFUSE TO PROVIDE THE STATEMENTS. AND MY WIFE DONT REMEMBER GIVING THE HOSPITAL PERMISSION TO DRAW MY CHILD BLOOD. SO THE HOSPITAL TOOK UPON THEMSELVES TO DO SO FOR A CHILD THAT WAS SUFFERING FROM SHORTNESS OF BREATH. TILL TO DATE THE HOSPITAL HAVE NEVER EVEN PROVIDED US WITH THE BLOOD RESULTS. WHAT HAPPENED TO THE REUSLTS, WHO GAVE THE HOSPITAL PERMISSION TO DRAW BLOODS. I WAS CHARGED R972.37 BY THE RETAIL PHARMACY, THEN R781.40 BY BURGER A AND PARTNERS INC. THEN R766.48 BY OLIVEDALE CLINIC, THEN R541.60 BY DU BUISSON BRUINETTE KRAMER INC. THEN FINALLY R495.40 BY HOLT AND PARTNERS. THIS IS REALLY DESTURBURING FOR THE HOSPITAL TO ABUSE MY MEDICAL AID LIKE THIS. WHEN YOU CALL FOR ANSWERS YOU CAN RUDE AND ARROGANT PEOPLE WHO SENDS YOU FROM PILLAR TO POST IN ORDER TO FRUSTRATE YOU SO YOU DONT FOLLOW THE AMTTER FURTHER. i HAVE RECIEVED AN ATTITUDE FROM THE HOSPITAL I DONT KNOW IS IT BECUASE IAM A PERSON OF COLOUR. THIS IS REALLY UNPROFESSIOANL HOW THE HOPSITAL HAS BEEN HANDLING MY CASE. I NEED ANSWERS BECUASE I FEEL THAT MY MEDICAL AID HAS BEEN ABUSED. THIS HAS NEVER HAPPENED AT FOURWAYS LIFE BEFORE. THEY HAVE NEVER DONE BLOODS FOR A CHILD THAT IS SUFFERING FROM ASTHMA. </p>
