1 reviews | Active since Aug 2015
NURSING STAFF, DOCTORS NO FEEDBACK, NO CARE
My aunt went to Milpark 3 weeks ago for a laparotomy, placed in respiratory ICU for 3 weeks after the op! Upon arrival to see how she was doing, staff were unfriendly, ignoring family members as they walked in and not even getting up from the desk to greet, lazing around on the counter tops, talking in their own language, reading newspapers and generally unconcerned about the patients in the ward. I did not see one nurse attending to any patient in the ward whilst I was there. When I asked for info about my aunt I was told they cannot give me any info and when I enquired about the doctor who operated on my aunt I was told that they cannot give out doctor info. After 3 weeks my aunt discharged herself from Hospital with the staples still in her stomach and drove herself home! Where were security? I am utterly disgusted and appalled by the treatment from Hospital and staff at Milpark. Not a phonecall from the Hospital regarding my aunt discharging herself. Which person with medical aid would be satisfied with such bad service from one of the so-called best hospitals in Johannesburg? I will never recommend my friends or family to ever seek treatment from this hospital.
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
