LR
Lauren R

1 reviews | Active since Nov 2012

19 Sept 2018, 21:16

Not only Pathetic service from Netcare hospitals but accounts as well

About two weeks ago I got a SMS from Johanna Mabe regarding an outstanding account. I tried calling her and finally got hold of Patricia Pillay. The lady who informed me of an outstanding account previously. Only to find out that it's two different accounts. I've been trying to get hold of Johanna Mabe and even sent an email to enquire about the outstanding account and also to find out why I'm only informed of this account almost a year later. Only response from Johanna is that I will get discount of I settle the account in September. Today I get a letter from Johanna that I will be listed on ITC if the account is not settled. Seriously?

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Replies (1)
Netcare
Netcare's reply25 Sept 2018, 15:20
Official

Good Afternoon
Thank you for raising your concern. We can confirm that we will pass this matter on to the team at the Central Debtors Department, a member of which will contact you shortly.
In the interim you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***
Sincerely
The Netcare Customer Service Team