Not doing their authorizations correct

Good day. Hence a meeting was held on Friday 29/01/2016 at Milpark Hospital to iron out a few issues. Present was Anna-Marie Annie Mandrie and Leonie Stenwith I particular the account of Late Mrs FS De Souza has not yet been finalized. This was one of the issues discussed and Annie Mndrie gave me a name Sarah Evening. As of todays nothing has been done as far as Medscheme is concern. This is not a game we playing. I want the email address of the CEO or Chairman of the Netcare Group. We are taken for granted after all was promised that the applicable autorizations will be obtain for the Late Mrs FS De Souza. No coutersy no respect. What next? Why Lie? It is almost a moth nand the account is not paid. R84000.00 is that what a life is worth by paying games? I want this matter resolves as it is a week since commitments were made in that that meeting last Friday. I called several times today to speak to Sahah Evening .No response. Annie Mandire. No response. Where to now?