NB
Nontobeko Biyela-Hlwatika

1 reviews | Active since Mar 2016

20 Mar 2016, 01:20

Not a place conducive for recovery

I was admitted to this hospital maternity ward from 19 March 2016, a Saturday of a long weekend on which day id given birth. I could not sleep a wink because of a bell that goes off spontaneously every 5 minutes or so. Upon querying with the staff, I was informed it's an ongoing problem with this pathetic hospital. Some technicians had already come in to repair it but failed and it would most probably be sorted out after the long weekend. <br> <br> This is breach of contract as the hospital failed to be a \hospital\" but a place of torture, inability to sleep and trauma. I will need to be discharged despite my condition as i cannot sleep in order to recover.<br> <br> Why should I pay for an overnight stay when all that happened was torture to the soul? I cannot believe this. It felt like a nightmare I will one day recover from. This is how I will remember the birth of my child thanks to this pathetic excuse of a hospital! !!"

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Replies (1)
Netcare
Netcare's reply22 Mar 2016, 07:59
Official
Hello ntobez,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team