MM
Maureen M

1 reviews | Active since Sept 2016

20 Sept 2016, 12:18

nocare at netcare Mulbarton

<p>Felicity, Daleen and other members of staff at mulbarton hospital who deal with bonitas,fedhealth and discovery are rude and arrogant. They do not get back to a person regarding queries and when a person does show up to hospital to be admitted then everything is a big fight...beacuse initially it is there error for not getting back to a person. They have no social s****s and are blatantly rude.</p>

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Replies (1)
Netcare
Netcare's reply21 Sept 2016, 16:50
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.