No feedback

I was admitted in Parklane Hospital on the 18th of Fed 2015. The doctor requested I go for an EEG, the nurses gave me no feedback as to when I will be going and I could only be admitted for 24 hours. Early that morning I had to get out of bed to get answers and they knew that medical aid only approved my stay for 24 hours, when they said I could go for the EEG I said they must get approval from Discovery because the 24 hours had passed, the sister incharge for ward 6 and another lady from management confirmed with me that Discovery had authorised that I go for the EEG with the hospitalisation authorisation. Discovery is now taking funds of my savings because they say I overstayed at Parklane. I have called countless times requesting that they sort this matter out because I want those funds reversed, I am getting no feedback from them and they are busy taking money off my medical aid. I will never set foot in Parklane again your service sucks and you don't communicate with your patients. I want this matter sorted by tomorrow morning and my funds reversed.