No Customer Service delivery from Netcare Pretoria East

<p>Good afternoon. </p> <p>On the night of the 23th February 2016 my husband took me to Netcare Pretoria East Emergency room after I collapsed at home. The doctor who attended to me said that I'm not sick and prescribed Solhyllex and Centrum vitamins and kept on saying that I can come back if I don't feel better and write me a sick note until the 25th February. He did say that he can do some blood test to see if there is any infection but that he doesn't think I have infection. On the 25th February my husband called the hospital to ask if the doctor can please extend my sick note for the 26th February as I still didn't feel any better. The lady said we have to wait for the same doctor who attended to me to write the sick note and because he is a locum she doesn't know when he will be working again. I have called many times to get a sick note without any luck each time I must hear that the doctor hasn't returned to work when I ask for a follow up appointment because I was still sick and needed antibiotics, the receptionist said I must pay the full amount again. In all honesty I paid (R1380.05 to be precise) and didn't get any joy nor did I get better. I had constant struggles with the emergency rooms admin personnel and therefor I decides to write to you after I'm still waiting for my sick note of the 26the February and my medical report to give me an indication why I collapse that specific night.</p>