No care at Netcare

<p>On 05/8/17 I took my 24 month old daughter to Netcare Blouberg hospital as she woke up that morning with half of her face swollen.</p> <p>We arrived at the hospital around 9am and after completing the preliminary stages we were then escorted to a doctor's room for an examination however this was when our ordeal begun. After awating for one and half hour at the waiting room without any help I decided to bring this to attention of the senior nurse on duty, however I was informed that nothing could be done for me as this was an emergency ward and the doctor was busy with other urgent matters.</p> <p>What was disturbing for us was to see other patients who arrived later being given preferential treatment despite the fact that some of them where old udults yet we had a baby with us. Unfortunately I am not convinced by the explanation given by the staff on duty as I believe that double standards were being app**** by medical staff on duty and cleary the doctor on duty was not interested in our case hence he never even introduced himself to us. So at 10:30 that morning after been kept wai fo one hour and thirty minutes I decided to take my sick daughter and we left the hospital without any help received from the medical staff on that day.</p> <p>I believe that Netcare hopital in Blouberg rendered an absolute poor service to us and failed to leave up to their vision so called.. "you are in good hands" </p> <p>Horrible service by a so called world class institution cannot be left without been interrogated.</p> <p> </p> <p>I therefore trust that your institution will expose this mediocre service to the public to hold Netcare hospital accountable.</p> <p> </p> <p>Kind Regards</p> <p>Adv Bongani Ndwayana</p>