BN
Bheki N

1 reviews | Active since Feb 2018

07 Feb 2018, 16:25

No care at all at Netcare Clinton

The staff at Labor ward and maternity Clinton hospital Alberton don't care about clients. I am clued up in the nursing profession but I kept my identity quiet while I was with my woman and she was in labour. The day staff didn't so much as give her pethidine she was having contractions from 14:30 arrival until 20:10 when she got the epidural. Nurses not maintaining sterility when inserting catheter. Flushing clots in when the drip was blocked. Then gave ephedrine to my girlfriend causing severe tachycardia to the progressing baby. She ended up having an emergency c section...baby now in icu and my girlfriend is a first time mom, she hasn't held her daughter in more than a week. I complained but it's been 9days and nobody has gave me any feedback on the matter. I don't recommend that you go to Clinton if you are pregnant the doctors are okay but the labor ward staff, maternity staff and management aren't doing their best . I am very much disappointed.

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Replies (1)
Netcare
Netcare's reply12 Feb 2018, 18:43
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare