CvdM
Cindy van der Merwe

1 reviews | Active since Jun 2015

25 Jun 2015, 12:25

NO ANSWERING OF TELEPHONES

Good day<br> <br> It is very bad for a pharmacy that supplies medication to patients, wards and theatres not to answer telephones. Its my second time phoning Netcare Rosebank Pharmacy. I also get transferred 10times before actually getting helped.<br> <br> I phoned today 25/6/2015 at 12:05, getting transferred again all over. Then Sandile answered the phone and asking to phone ***. Still no answer.<br> <br> I wanted to speak to the pharmacy manager, she was not answering. <br> <br> Just sad that such a good company like Netcare has such poor telephone skills.<br> <br>

0
Replies (1)
Netcare
Netcare's reply25 Jun 2015, 14:18
Official
Hello C4565v2015,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team