SL
Sonja L
1 reviews | Active since Mar 2009
03 Jun 2015, 17:34
No account for 8 months
My fiance was admitted to hospital in October 2014. We are on a medical plan and the hospital sent an account and it was settled as per the authorization obtained. I however now received a ambulance account (it seems) that is sent 8 months late!!<br> <br> The medical plan will no longer pay for this and nor will I. Netcare was negligent in their conduct and their conduct will cause me financial loss which is ********. I sent emails and am still waiting on feedback. Will wait for the summons and state my case to the Magistrate to indicate Netcare's negligence in the mismanagement of my account.
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Netcare's replyOfficial
04 Jun 2015, 15:56Hello jhbwoman,
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply04 Jun 2015, 15:56
Official
Hello jhbwoman,
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concern to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Netcare911 Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team