Never again
<p>Never ever coming back here and will never recommended it to family and friends, experience was horrible, standard dropped drastically, no porter was available to take me to the ward on arrival, instead, I was given direction to the ward, once again no porter nor wheelchair was available to take me for x-rays, staff nurse walked me. Since Sunday I'm still waiting for the technician to fix my TV, bed light not working, bath tubs and shower look so unhygienic, old dirty washing racks hanging permanently in the shower, no sanitary disposable bags or toilet seat wipes in bathrooms, patients subjected to using 1 ply hard toilet paper, I always have to ask the nurse to change my water, BP cuffs not working, pillows have been overused, need to be thrown away, yesterday we made our beds, how do I even begin to trust Parklane with my life if they fail to replace small things? The two visitors per patient rule only applies to some</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,