EM
Erika M
1 reviews | Active since Feb 2015
19 Feb 2015, 11:18
Never again!
Was sent to ER because I had a severe Headache in the base of my neck for over a week and my arms were starting to go numb, I was basically ridiculed and looked at like a hypochondriac by the attending nurse, after 4,5 hours and a paracetamol injection I walked out. Disgusting attitude, I pay a lot for Medical Aid and expect a different attitude.<br> <br> Thankfully Fourways Life hospital sorted me out. I will NEVER go back to Olivedale Netcare again.
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Netcare's replyOfficial
20 Feb 2015, 08:33Hello Just_me23,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply20 Feb 2015, 08:33
Official
Hello Just_me23,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,