NETCARE WATERFALL STOLE MY MONEY CLOSE TO 3 MONTHS AND NO REFUND AND NOTHING TO BE HEARD.

My 4 year old daughter was admitted into hospital on the 15 of April which might I add took 2 hours at the front desk to get her admitted. Because of Netcares ridiculous systems they were unable to receive authorisation from my medical aid immediately even though received telephonically and thus I was forced to pay for the 1st night stay cash until the confirmation of claim came through to which they noted they would reimburse me. Needless to say they received confirmation the same night and its the 04 of July and Netcare has still not reimbursed me the thousands of rands I have paid!!!!! Now to get to talk to anyone is ridiculous reception does not answer their phones, then we told they don't know who can help I must try again and now im told call another number. Why should I be chasing up to get a due refund!!!! Private hospital theft is clearly real in more ways than one!! DO NOT TAKE YOUR CHILD TO NETCARE WATERFALL, THE SERVICE IS APPALLING, THE NURSES ARE NOT S****ED AND THE HOSPITAL *****S YOUR MONEY!