Netcare Waterfall Hospital will never see me again

I sustained several spider bites from a very venomous spider and was in terrible pain with big wounds on my stomach. I went to the Netcare Waterfall Hospital emergency section. Firstly, I must mention that the admittance staff and nurses were excellent. The doctor, however, told me that she should be admitting me, but was not going to. This I completely understood given the COVID-19 situation and agreed to go home. She prescribed an antibiotic and told me to come back in 3 days if I wasn’t better. She did not mention that the wounds would need to be lanced to release the poison, nor did she mention that the wounds would need to be dressed after this. Her antibiotic did nothing to help me and I continued to be in terrible pain. I subsequently went to my GP who prescribed an antibiotic which very quickly relieved the pain, and she lanced the wounds, prescribed a powerful topical ointment, and gave me guidance in dressing the wounds. I feel that I should not have to pay the bill at this hospital as the doctor’s advice and care was sub-standard, but the hospital has chosen to ignore my requests for this. I will never return here again.