SH
Snenhlanhla H

1 reviews | Active since Mar 2023

07 Jun 2025, 09:02

Netcare waterfall

What a disgraceful service received at Netcare. It’s all about money and health is not prioritised. I’m being charged by 4 entities yet the visit was made to the hospital. No explanation whatsoever. Dr Zukani didn’t provide any examination on my last visit, only told me there’s nothing he can do I need to wait for the results. I went home still in pain, guess what he claimed that. I was referred to ultrasound, which I paid for cash. They bloods were taken and I didn’t get any feedback on that, urine samples where taken and no feedback on that. Only feedback was from ultrasound sound. Before I relocated, I called the hospital to check how much is outstanding because of the back and forth between the hospital and medical aid, I was told I owe 90c. Now that I have relocated I keep getting message saying I’m owing R1830 for bloods, R1300 for the hospital, R680 for the doctor. I’m angry

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Replies (2)
Netcare
Netcare's reply09 Jun 2025, 08:25
Official
Morning Snenhlanhla. Please note that you would receive invoices from the hospital and all service providers separately e.g. doctors/emergency department; radiology; bloods etc. I am sorry that this was not explained properly to you. Should you need any further clarity, please get in touch with our customer service department at ***. Take care, Lynne.  
SH
Snenhlanhla H's update24 Jun 2025, 17:45
Reviewer Update
I am officially being charged by 5 departments. This is absurd. These bills are not even explained, I feel like I am honestly overcharged