JW
Jan W

1 reviews | Active since Sept 2021

12 Sept 2026, 12:26

Netcare Unitas Centurion hospital bad service

Netcare Unitas Centurion hospital. What you displayed now after 3 and 11 years ago excellent service is pathetic. My father, is in High Care fighting cancer and preparing for heart surgery. The level of incompetence, neglect, and outright hostility from your nursing staff is dangerous and completely unacceptable. We have tried addressing this quietly, but it stops now. Gross Incompetence: Staff slapped telemetry monitor patches directly over chest hair. They continuously fall off, and your nurses have the audacity to complain to a critically ill patient about having to fix their own failure to prepare his skin properly. Direct Neglect: Simple requests for basic human comfort—like a blanket when he was freezing—were completely ignored. Multiple staff members are openly rude, hostile, and refuse to help. Severe Malnutrition: The meal portions you serve are pathetic and insufficient for a high-care patient preparing for major surgery. We are being forced to bring in our own food to prevent him from starving in your care.

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Replies (1)
Netcare
Netcare's reply14 Sept 2026, 10:41
Official
Hi Jan. Im sorry to hear about your experience at our hospital. I will share your feedback with the management team for follow up. Take care, Kamo