1 reviews | Active since Dec 2020
Netcare Sunninghill Saved My Life, but slight billing concern
I went into Netcare Sunninghill as a private patient on 2nd April with a heart attack. Naturally I was moved to JHB General (which, aside from being grateful for the free angiogram and stent, their care was bad). I'm super grateful for the immediate care Netcare Sunninghill gave me which saved my life.
The only reason for not giving 5 stars is the billing process. Understandably there are some private entities involved, so I got a bill from Netcare, a bill from Swartzberg and Murugan, and so forth. Problem is that at no stage could I just know that all bills received are 100% of all bills, so even on 1st May I got yet another bill - I still don't know to this date if I'm now 100% billed or if there are more bills due. So, there is my suggestion for a 5th star - get a system whereby you collate all parties and bills, then bill the clients, to remove uncer*****y the client may have.
