SM
Samuel M
1 reviews | Active since May 2015
03 Aug 2015, 14:35
NETCARE PROCESSES FALSE CLAIMS!
On Tuesday, 14th of July at 18:00, I went to the Netcare Akasia Hospital, for a Urine Dipstick test, as a patient referral because my employer needed the lab results. I enquired at reception and I was told, by Nadine, that the test can be done, and that she just needed to check with the medical aid. I was then sent to Triage, by Nadine, and back to the reception. I was then told, by Nadine, \that everything is fine"and that I should \""only pay the levy fee of R160.00\"". To my surprise I received an SMS from the hospital stating that I should settle an amount of R510.30 within 7 days"
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Replies (1)Netcare's replyOfficial
04 Aug 2015, 13:22Hello Sam0957,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply04 Aug 2015, 13:22
Official
Hello Sam0957,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
