AM
Amanda M

1 reviews | Active since Mar 2018

28 Mar 2018, 20:17

Netcare private hospitals have *********** staff

My mother was recently in Netcare krugersdorp hospital in the ICU. The staff stole her food,gave her the wrong dose of antibiotics (When asked they said the dr's handwriting was unclear) and they behaved in a verry unfriendly and ****** manner towards her and my family. Is this what we can expect from Netcare private hospitals?

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Replies (1)
Netcare
Netcare's reply04 Apr 2018, 15:49
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.