Netcare plus gap cover.

Item: Netcare
Rating: 1
Author: Nonhlanhla V

We have a netcare plus gap cover and logged a claim a month ago, no response whatsoever and yet they said their around time is 10 working days. We have escalated without any response and yet when it’s time to deduct they wait for no one. The hospital keeps on calling to settle the bill and the next thing I will be in arrears. The decency to communicate would be appreciated. They are failing me and I am not happy

Helpful (0)

Replies (3)

Netcare's replyOfficial

14 May 2026, 09:59

Dear Nonhlanhla. Im sorry to hear about your experience. I will follow and check what is causing the delay. Take care, Kamo

Netcare's reply14 May 2026, 09:59

Official

Dear Nonhlanhla. Im sorry to hear about your experience. I will follow and check what is causing the delay. Take care, Kamo

Nonhlanhla V's updateReviewer Update

14 May 2026, 10:14

Hi Kamo. Thank you for responding. Please treat this with urgency. Much Thanks

Nonhlanhla V's update14 May 2026, 10:14

Reviewer Update

Hi Kamo. Thank you for responding. Please treat this with urgency. Much Thanks

Netcare's replyOfficial

14 May 2026, 14:18

Hi Nonhlanhla. I have now escalated. The NetcarePlus team will contact you. Take care

Netcare's reply14 May 2026, 14:18

Official

Hi Nonhlanhla. I have now escalated. The NetcarePlus team will contact you. Take care